If you are a subscriber to this blog, you likely know about Grants.gov’s online resources. These resources include training videos and the online user guide.
Sometimes, though, talking on the phone with a real, live human can be crucial – especially when a user is stumped by a specific step in the application process or just feels overwhelmed. To this end, Grants.gov has a Support Center that can be reached 24/7 (except on federal holidays) by phone (1-800-518-4726) or email.
Below are the five most common questions the support team has received about Grants.gov Workspace. Here we provide basic answers, tips, and links to specific videos and help articles that walk users through the answers. Continue reading Grants.gov Support Center’s Top Questions: Workspace Edition